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Success Story | Basha Medical Group

Basha Medical Optimizes Healthcare Operations with NetSuite

Basha Medical Group logo

About Basha Medical Group

Basha Medical Group is a leading healthcare supplier specializing in ophthalmology, optics, ENT, audiology, and general surgery. They partner with top global brands to deliver cutting-edge medical solutions.
As an authorized distributor, they ensure top-quality products and support healthcare professionals in providing exceptional patient care.

Company

Basha Medical Group

Location

Kingdom of Saudi Arabia

Industry

Manufacturing

Azdan Solution

Oracle NetSuite

Employees

200-500 Employees

Basha Medical Group Website

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Business Situation

Before the implementation of NetSuite, Basha faced significant challenges in managing its global financial operations including:

  • Managing a Diverse Product Portfolio: Basha Medical's wide range of medical products, from ophthalmology to general surgery, required efficient inventory management to avoid stockouts and overstock.
  • Complex Financial Operations: Handling diverse financial transactions, including international payments and tax compliance, was challenging with manual processes.
  • Ensuring Product Quality and Traceability: Maintaining the quality and traceability of medical products, especially those with specific expiration dates and lot numbers, was critical.
  • Efficient Order Fulfillment: Processing and fulfilling orders accurately and timely, especially for urgent medical supplies, was crucial to customer satisfaction.
  • Adhering to Strict Regulatory Standards: Complying with rigorous healthcare regulations, including data privacy and product safety, was essential to avoid legal and reputational risks.

    • Solution

    NetSuite can significantly enhance Basha Medical's operations by providing a unified platform for managing essential business functions. This cloud-based solution can streamline financial processes, including accounting, budgeting, and forecasting.
    Additionally, it offers robust inventory management capabilities, helping to optimize stock levels, track product expiration dates, and ensure timely procurement. By centralizing customer information, NetSuite facilitates personalized care and effective marketing efforts.
    Furthermore, the platform can automate sales processes, manage complex projects, and provide valuable insights through advanced reporting and analytics. Ultimately, NetSuite empowers Basha Medical to operate more efficiently, make data-driven decisions, and focus on delivering exceptional patient care.

    Basha Medical

    Results


    1. Reduced Stockouts and Overstocks: By 15% through improved forecasting and real-time inventory visibility.
    2. Accelerated Order Fulfillment: Reduced order processing time by automating workflows and streamlining processes.
    3. Accelerated Financial Close: Shortened the financial close cycle by automating reconciliations and report generation.
    4. Improved Audit Readiness: Enhanced compliance with healthcare regulations through automated audit trails and document management.
    5. Reduced Supply Chain Costs: Lowered procurement costs through streamlined purchasing processes and optimized inventory levels.
    6. Enhanced Customer Experience in Healthcare: Accelerated order processing, improved order accuracy, and enhanced customer service for healthcare providers through a centralized platform.
    7. Enhanced Patient Care: Improved operational efficiency to support potential expansions into new markets or services, ultimately benefiting patients.